Frequently Asked Questions
Question 1: How can I place an order?
Answer: You can easily order via our online shop. Place the desired items in your shopping cart and follow the instructions at checkout.
Question 2: Which payment methods do you accept?
Answer: We accept all common payment methods, including credit card, PayPal, and bank transfer.
Question 3: How long does delivery take?
Answer: Delivery usually takes 3–5 business days within Germany.
Question 4: Can I return my order?
Answer: Yes, you have the right to return your order within 14 days. Please contact us via our contact form to do so.
Question 5: How can I track the status of my order?
Answer: After dispatch, you will receive an email with a tracking link that allows you to track your shipment.